What’s happening when I learn the cultural values of a person but their behavior differs from their values?
When this occurs, the person’s behavior is probably stemming from their beliefs which are different than their values. Many are usually not aware that a contradiction between their values and beliefs exist. It is when values and beliefs are in harmony that behavior will be a true representation of the person and their culture. When communicating to someone of another culture, tear off the petals and look at the heart. When this is done, you’ll not only understand how to communicate more effectively but also how to overcome incorrect assumptions.